Sales, Marketing & Customer Service
High Impact Selling Skills (2D)
A 2-day HRD Corp-claimable customer-facing workshop for improving high impact selling skills (2d) performance.
Why this matters
The work problem this helps solve
High Impact Selling Skills (2D) helps sales, marketing, and service teams improve high impact selling skills (2d) through clearer conversations, stronger follow-through, and more consistent customer handling. Participants practise high impact selling skills, High Impact Selling Skills focuses on the following areas, and Structured selling process so they can apply the skills in real customer situations.
Built for
Teams who will get the most from it
What you'll walk away with
Practical outcomes
- Use clearer service or sales behaviors in everyday interactions.
- Respond to difficult moments with more structure and confidence.
- Strengthen communication, ownership, and follow-through.
- Align practical standards across the team.
Inside the workshop
Module titles only
Workshop
- HIGH IMPACT SELLING SKILLS
- High Impact Selling Skills focuses on the following areas
- Structured selling process
- FRAMEWORK AND IMPLEMENTATION
How it runs
Workshop mix
- Interactive
- 25%
- Hands-on
- 25%
- Group
- 25%
- Role-play
- 25%
Participants practise workplace conversations and customer-facing scenarios through role-play, feedback, and group reflection.
FAQ
Frequently Asked Questions
Who is High Impact Selling Skills (2D) for?
High Impact Selling Skills (2D) is designed for Sales, service, and front-line teams, Supervisors who coach customer-facing performance, Employees who manage customer conversations or expectations.
How long is High Impact Selling Skills (2D)?
High Impact Selling Skills (2D) runs for 2 days.
What language is High Impact Selling Skills (2D) delivered in?
High Impact Selling Skills (2D) is delivered in English.
Can High Impact Selling Skills (2D) run as in-house training?
Yes. High Impact Selling Skills (2D) can run as in-house training, and Icon Learning can discuss team size, preferred dates, and delivery format during inquiry.
Is High Impact Selling Skills (2D) HRD Corp claimable?
Yes. High Impact Selling Skills (2D) is marked as HRD Corp claimable.
What will participants learn in High Impact Selling Skills (2D)?
Key practical outcomes include: Use clearer service or sales behaviors in everyday interactions. Respond to difficult moments with more structure and confidence. Strengthen communication, ownership, and follow-through. Align practical standards across the team.
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Bring it to your team
Want the full outline?
Tell us your team size, preferred dates, and delivery format. We will send the outline and advise how this course can run for your team.